Jennifer - * Beware of scammers posting fake support numbers here. Thank you for your understanding and cooperation. To help you better and further, we highly recommended to to contact our OUtlook for Mac experts to get for further target suggestions, which is our dedicated support channel that will keep working on the problem with you. Moreover, make sure to update both your Mac OS and Outlook client to the latest version and see if this will make any improvement. In the meantime, to isolate whether this issue is caused by any background programs, please start your Mac in safe mode and only open Outlook for mac to check the result. If so, please quit (or uninstall) the plugin and restart Outlook. About the issue that Outlook is using high CPU issue, please firstly verify that you don't have any third-party plugins that are running and interacting with Outlook.
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